Resetting an ArcSite Password

 

Passwords can be reset at an individual account level or at a company level.

 

Reset Your Own Password

If you have forgotten your ArcSite password or want to change it, you can do so either in the app or through the web portal. 

 

Reset the password from the app itself:

When logged out, by default you will be presented with the “Sign Up” screen

  1. Tap on the Forgot Password option on the login screen
IMG_01AF2F96E0FB-1.jpeg
 

 

 

 

From the ArcSite Cloud Account site:

If you have forgotten your password:

  1. Navigate to https://user.arcsiteapp.com
  2. On the login screen click on the "Forgot Password" link
  3. Provide email and click Recover

If you know your password but want to change it:

  1. Go to your My account screen on the ArcSite User Site 
  2. Choose the Reset Password link on the right side of the page

 

Reset Passwords at a Company Level 

If you have Admin privileges, you can log into the Accounts page on the ArcSite User Site on the User to reset passwords for any of the individual accounts associated with the company. 

 

 

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Article is closed for comments.

Articles in this section

Ask The Community
You can get support that’s tailored to you, owner exclusives and more
Create a Ticket
Get technical help in our ticketed support system.